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Support Suite

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  • Home
  • About
  • Services
    • Disability Counselling
    • Disability Coaching
    • Supervision
    • Sexual and Reproductive Health Workshops for people with disability
    • Symbols and Sandplay Therapy
  • Partner with us
  • Blog
  • F.A.Q.s
  • Fees
  • Contact Us
support suite

Privacy Policy

Support Suite recognises that care and protection needs to be provided to the sensitive and personal information you have disclosed and collected. Support Suite adheres to The Australian Privacy Principles (APPs), which are contained in schedule 1 of the Privacy Act 1988 (Privacy Act). These outline how we must handle, use and manage personal information. We also adhere to the Australia Counselling Associations (ACA) Code of Ethics and Practice which outlines the practice standards required in relation to Management and Confidentiality. This Privacy Policy complies with the privacy principles set out in the Act and explains how we apply them in practice.

Collection of information

We will be fair in the way we collect information from you. We will tell you who we are, what type of information we hold about you and how we intend to use it. We will only collect, use and hold information relevant to the conduct of business.

Use and disclosure

Support Suite will only use or disclose information about you in ways that are consistent with your expectations.

Any information will only be used for the purpose for which it was collected and in accordance with the Act. Support Suite will not disclose to a third party, any personal or sensitive information without written consent of the individual concerned.

Data quality, security and confidentiality

Support Suite ensures that all personal information collected is securely stored and safe from misuse, loss, unauthorised access, modification or disclosure. The entire process of collection, storage, transfer and use of personal information will be undertaken in a secure manner such that it fully protects all personal and sensitive information. On the cessation of connection with Support Suite, the personal information will be held securely for as long as it is prudent and disposed of appropriately when the information is no longer necessary for the purposes for which it was collected and, in a manner, specified by the Act.

Access and Correction

Individuals are entitled to access their own personal and sensitive information held by Support Suite. Individuals are also entitled to change incorrect or out of date information. The request for access to personal information must be made in writing and the request will be processed in accordance with the Act.

Anonymity

If you want us to and we are able, we will communicate with you anonymously.

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P: 0415 741 201

E: supportsuite@outlook.com

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